1. How do you ship?
I ship using USPS, or UPS. Generally, USPS is going to be the least expensive option, depending on the weight of the package.
2. Where do orders ship from?
Original paintings ship from Keene, New Hampshire.
3. How long will it take to receive my order?
Orders will ship within 1-3 days, as I don't generally ship on the weekends. The transit time will vary from 1-2 days for areas closer to New Hampshire, to up to 5 days on the west coast. Note, UPS ground orders will take longer than USPS Priority Mail to the west coast.
4. Do you accept returns of non-damaged orders?
For my original paintings, I don't have a return policy. These are unique, one of a kind pieces.
With that said, I'm very happy to discuss the details, and provide further information if you are uncertain in your decision to buy.
5. What if my package is damaged upon arrival?
Contact me at the contact link below, or email me at klemoine at greenkri dot com. I will offer a full refund and return of the original painting.
There may be the option to repair the painting, depending on what kind of damage it is. We can discuss the best way to resolve this for you if we determine that is an option.
6. What are your payment methods?
We currently accept Paypal.
7. Where do you ship?
I ship to the United States and Canada. I unfortunately don't yet have the capacity to ship internationally.
Canadian orders are shipped with duties and taxes unpaid, so those may be collected in Canada upon delivery/receipt.
